In our shop, All Sales are Final. However, in the very rare event that a product does need to be return to our shop, it must be in like-new condition. We do not offer prepaid return labels. Once we have approved your return request, we will provide you instructions and our return shipping address. Choose any shipping method that is most affordable and convenient for you. We encourage you to make sure there is adequate insurance on our package as well.
Refunds from any type of transaction generally take 3 to 5 day to be returned to your bank. GVQS refunds for cancelled orders and approved product returns only. Once a refund is generated, we will notify you with confirmation through email. The actual refund timeline will depend on your banking institution.
We want our customer to have 100% Happiness and Good Vibes!! Not only is happy customer extremely important to us, but we know we can’t be happy without you!. But we are a small shop who specializes in custom cut orders. Because of that reason, we do not offer refunds. Some of our products, such as our notions do have some exceptions in our policy. If you wish to return an approved item, we will gladly refund your purchase price less the original shipping. Return shipping will not be provided. As a small local feeling, yet online shop, please know we want you to be 100% comfortable with your purchase, so call us anytime, email us too. We can accommodate any questions with a conversation, videos and pics. Again, we want you to be 100% Happy Customer!